Staff FAQs

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Server File Space

• Where should I store my work-related files?
• What are the other network drives I can see?
• How can I get something restored from backup?
• How can I access my files from home?
• Can I store my music files anywhere?
• How can I get access to S Drive?

Printers

• Where can I find staff printers?
• What should I do if my printer has a fault?
• How are printers purchased?

Laptops

• Are there laptops available for loan?
• How can I use my laptop on the wireless network?
• How can I use my laptop on the wired network?
• How can I connect to QUT while I am off campus?

Hardware

• Can I bring my PC from home in so you can fix it?
• What can I do if the equipment in a lecture theatre is faulty?
• How and when is my office pc upgraded?

Software

• Can I install my own software on my office computer?
• Can I have a copy of software to install at home?
• What application do we use for email?